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Swiggy — bad food received swiggy denied to refund or compensate by coupon

Order No:#[protected]
Restaurant:Aroma
Hyderabad
i ordered a rajugaru kodi palav family combo worth rupees 499 and after using refer and earn coupon i got discount of 100 and item subtotal 359/- i paid using paytm. after 40 minutes i received the order and when i opened the order biryani rice got foam like thing that smells stinky and chicken pieces added also stinks lot. i contacted the swiggy team right away with the pictures of the order . but they say we take feedback but we could not compensate or refund .. no matter how i request with photo proofs they given the same answer..
bad food received swiggy denied to refund or compensate by coupon
bad food received swiggy denied to refund or compensate by coupon
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I did not receive refund money 208 after cancelling my order, and after complaining they still didn't bother to refund my money to my bank account.

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