Swiggy — bad packaging, unhygienic food.denial of compensation

Address:

Ranga Reddy, Andhra Pradesh, 500084

Hi

I have recently ordered pizza, but when i received the pizza box the food was literally hanging out of the box. When i opened the box the food was really cold and the bill was literally placed on the pizza. The food looked like the leftovers.

When i tried contacting the customer service all i got were the regret messages, and thet were unable to compensate for the order. I have literally threw away the food. The appeal just don't look eatable.

I would like to ask on a serious note that i receive a proper explanation for not receiving a compensation and the waste of money and time which is taking ages for the customer support to respond to a query.

Order id:
[protected]