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Swiggy — broken birthday cake

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:Swiggys.com

I ordered a birthday cake from otik cake shop through swiggy in Noida. The same was delivered in broken condition. I stopped the DE after checking the same and talked to swiggys helpline. But I was told that the cake would not be replaced or returned.My whole birthday party was ruined and my money thrown down the drain.order id-[protected]. I spent about 500 rupees for that cake and the company refused for a refund. The maximum they said was 125 rupees which was inadequate and unfair. After all who buys a broken birthday cake. Please resolve the issue.
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I am working in swiggy as delivery partner. My swiggy account blocked by some swiggy employees. He says you have any police case so I block your account. But I have no any criminal record. So please kindly help me.
My swiggy ID- 304195
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