Swiggy — cheating on food delivery

Address:Ernakulam, Kerala, 602030
Website:Swiggy

I have ordered shavarma from swiggy. After some time i got an update that my food is on the way. But soon i got a call from the delivery boy saying he is at my door step and to confirm that i got the food so he will get next order. But really i didn't got the item. He never called me back since i confirmed the order i was not able to make a call to him. His name is sidique nizam from ernakulam. I want to take necessary action against him and i want my money back (Rs.160). This is seriously cheating and this kind of people is not good for you guys. Next time also he will repeat the same mistake. So please take necessary action against him.
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Swiggy customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Adhisree
Update on the above pls
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