[Resolved] Swiggy — complaint about order not delivered and forcefully cancelled twice

Vaibhav Jain1980

from Bareilly, Uttar Pradesh

Address:

House no.149 sector 31B Noida, Gautam Buddh Nagar, Uttar Pradesh, 201303

Hi,
Registered mobile no.is [protected] Vaibhav jain, I ordered from pizza tree yesterday which was not delivered till next 2 hrs and cancelled forcefully after the discussion with many swiggy executives. Same thing happened today, I ordered from kathi and rolls which was again not delivered and cancelled after 2 hrs after big discussion and fight.

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Feb 5, 2020

Complaint marked as Resolved

Verified Support

Jan 05, 2020

Swiggy Customer Care's response Hi Vaibhav, nothing disheartens us more than our patrons disappointed. We would never want you to leave us. We would like to reach out to you over a call at the earliest so that we can understand better what transpired so that we can have this resolved into an amicable resolution.

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Comments

Vicky Doda

from Chandigarh, Chandigarh

Please check my restaurant I'd not working it's showing closed when customer trying for order and from many days I trying for help but not any revert I received from swiggy so please do the needful and start my restaurant as soon as possible