Swiggy — Damaged and stale food

I have placed an order for a cake worth 1500 and received a damaged cake. In spite of complaining to customer care, they refused to give me a complete refund, saying my feedback will be taken for further improvement. Considering my feedback won't make the day better or get me a good cake. This is not the first time stale food was delivered. Being a regular customer of swiggy, this is so upsetting and decided to escalate the issue.
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Verified Support
Jul 25, 2021
Swiggy Customer Care's response
Hi Keethi, we are concerned to see this, do write to us at [protected]@swiggy.in with the order details, and we will check the same.
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