[Resolved]  Swiggy — delivered wrong order and subsequently rejected my request to take back the wrongly delivered item and initiate refund.

Address:

Flat- 203, Srikaras Palm Residency. Kondapur, Hyderabad, Telangana, 500081

I placed a food order on Swiggy Mobile App (details stated below).

Date:- 02/01/2020 1:48PM
Restaurant: The Bowl Company
Item: Fireworks Mushroom and Corn Spaghetti
Order number: [protected]
Order Amount: Rs. 185

I received a different order by Swiggy Delivery guy (details stated below) and raised a complaint through the same Swiggy Mobile App.

Restaurant: The Bowl Company
Item: Mini Peri Peri Chicken Bowl
Order number: [protected]
Order Amount: Rs. 168

But after a chat with the customer care executive, Swiggy was not ready return my order and refund the amount.