Swiggy — disgusting service by swiggy
SSunny6294 on May 31, 2019
This is disgusting when a company like SWIGGY ditch you.please spare me if the mail becomes bit long.
Today i ordered ‘paratha and chilly chicken’from one of my nearest restraurant .the food got prepared in time as i could see in your app..then it was handed over to ur delivery executive ‘subash chandra sahu([protected]) ..about 1 hour gone i got one message that the food got delivered which was actually not..the i called to that person . He told me by mistakely it was marked as delivered, i dont think it was by mistake ..i am damn sure it was INTENTIONALLY.anyway i told no prblm how much tym it will take please try to deliver because at that tym i had no other option...after few minutes i again called ...then he asked me to cancel my order and do a fresh order..i denied because i could feel that guy is bluffing only to avoid the delivery.still i sticked please deliver.
Finally at 11.15 that guy denied not to deliver and asked me whatever i could do, he was not going to deliver..
Is this the service we are expecting from Swiggy..
Request you to please take some strict action against that guy so that this will set an example for others how much a customer is valueble for a company.i am going to uninstall SWIGGY app until nd unless i get notified any strict actin on this guy.i also urge my frnds to do so...
Thanks and regards
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