[Resolved]  Swiggy — Doing fraud with customers

Date- 25 October 2020
Name-Deepak
Mail [protected]@gmail.com

I have ordered some fast food items through swiggy on dated 25th October 2020 at the time of 18:03 hrs. After 23 min i checked my order status on swiggy application. I did not seen any update on my order and showing same status as like when i ordered items. Then i call to restaurant serval times but restaurant did not answer the call. Then i cancel the ordered items but i have not got refund amount. Then i call to swiggy helpline no. Swiggy customer executive told me " We can not refund full payment but we will refund 50 percent payment" but after 10 days i did not received refund i contact to swiggy by mail. Now swiggy declined we will not refund the any payment.

Solution: Refund

Mail conversation attached.