Swiggy — food is not delivered

Address:

Bangalore, Karnataka, 560067

I ordered food from swiggy. They delivered the food to another address without contacting me and the delivery boy didn't even check with the name at the time of delivery. Their support person told that he wouldn't do anything for that, not even the refund also and suggested happily to place the order again. I would like to suggest each and everyone not to place any order from swiggy as they are not reliable and not at all responsible