Swiggy — food not received and money not refunded back

Address:Pune, Maharashtra, 411040
Website:swiggy

I had placed following 2 orders on swiggy. App from my phone
My money is cut from my account but no refund has been received after waiting for a very long time

Order number 1 was dated 4th november with amount 1553
No refund received till date
Order number 2 was dated 18th october with amount 415
No refund received till date

Response is very poor from swiggy team
Pune contact number of swiggy doesn't work.
Bangalore contact number of swiggy doesn't want to speak of any complaints but only of new orders.
Swiggy app response from chat team is not answering precisely
Was this information helpful?
No (0)
Yes (0)
Swiggy customer support has been notified about the posted complaint.
Complaint comments 

Comments

Had made payment as per details herein.
Thank you for using State Bank Internet Banking. Reference No. for ATOM TECHNOLOGIES LTD transaction of Rs. 1525.0 from A/c ending 9249 on 06-Nov-18 at 20:42 is IGAESGOOR0.

No food was delivered. Pls refund amount urgently.

[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information