[Resolved]  Swiggy — food quality was pathetic - received half eaten food

Address:Kanpur, Uttar Pradesh, 208020

Received poor quality food which was half eaten and was not packed properly.
The parcel had no bills and was not from the restaurant from where i had ordered the food. I had ordered from swiggy but apparently the packing tape on the parcel mentions zomato!!!
Swiggy has been a very bad experience in terms of food quality and has been ignorant of the customer complaints too. Pathetic experience overall.
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Feb 11, 2020
Complaint marked as Resolved 
Verified Support
Jan 11, 2020
Swiggy Customer Care's response
Hey Shweta, we're extremely sorry for the ordeal you had to endure, the lack of support and for the misrepresentation. This is not the way we want to serve our patrons. Please send an email to [protected]@swiggy.in from your registered email ID regarding the same along with the order ID, so that we can look into it to find what best can be done to turn this around for you.
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