Swiggy — fraud with the customer

Address:	Pune, Maharashtra, 411017
Website:	Na

I have ordered from said sagar pune on 14th april and the order was accepted. Then the delivery guy calls me and tells me that the food cannot be delivered as per order number #[protected] as the product is not available now. When contacted customer care they said that the order cannot places somewhere else.
And refund will take 5-7 days. If it cannot be done why do you accept the order in first place. This has been happening for quite a long time. It seems it has become a trend.