Swiggy — harassing the customer

Address:	Bangalore, Karnataka, 560070
Website:	www.swiggy.com

Order no:
#[protected]
Restaurant:
Beijing bites

I clearly mentioned that i need a plastic spoon or a fork with the order in the 'comments" section while placing the order... As i did not have anything to eat... Guess what? I was not given either... U expect us to eat gravy and rice with bare hands as if its rice and sambar? I called the customer care the minute the order was delivered and they were so arrogant and did not help me with my issue... Such a waste of rs.500

I wanted to cancel the order which is why i called the customer care... They are reluctant to cancel the order... How can u force a customer to eat gravy with bare hands inspite of me mentioning it in the comments section?