[Resolved] Swiggy — I didn't get my refund

Vyshnavi Patil

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500013

I have ordered food on swiggy on 13th March and I had to cancel it because they were not delivering it in the estimated time and the delivery executive asked me to cancel it...I canceled it...They are saying that refund is successful but I didn't get it...When I contacted them about the same issue again and again they are asking me to contact the bank...Which I did and the bank is responding with only one answer and that is no transaction of this kind has been made...The weight people are frauds and are looting people I want my money back please help me...I have contacted them through various social media handles too but they are not helping

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May 2, 2019

Complaint marked as Resolved

Verified Support

Mar 29, 2019

Swiggy Customer Care's response Hey there, we're truly sorry for the sub-par experience you had. We request you to share the relevant order details by writing to us at [protected]@swiggy.in and we will surely look into it. Your opinion matters to us and we want to make it up to you. We care for our customers & will like to turn this around.