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Swiggy — I didn't get my refund initiated

My refund has not been generated yet their are two refunds that need to be generated the order numbers are [protected] (refund of rs229) and order number [protected] (refund of 497) that means total I should get 726 in my account I want my money back asap the Customer Care is acting carelessly they have no idea about anything they are just saying we have initiated the refund from our side. Plz give me my money back.
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Comments

I have been ordering from swiggy from a long time and they have provided horrible service many times. They sent me a non vegetarian order when I clearly mentioned pure vegetarian. When I asked for my refund they told that the option is not available. I ordered from McDonald's

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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    2957
    Pending
    0
    Resolved
    277
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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