Swiggy — I ordered for veg food and was delivered non veg

Address:411001
Website:Swiggy

I ordered for multiple people in office and clearly placed an order for 4 veg items and one non veg as only one of the people was open to eat non veg.. What was delivered was all 5 was non veg.. 2 people ate half of it but when they realised it was chicken.. The food was not going down and they felt offended too.. After which i tried placing a complaint.. My complaint was being shut down thrice.. I asked them what action are they taking and swiggy told me they can replace the order.. Is replacing or a refund any justification for harming someone’s faith and belief?!!
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Places a Oder with swiggy on 28/11/2018
Account was debited but Oder was not placed, swiggy claims that they haven't received funds, my bank has confirmed that the transaction was successful. Transaction no.[protected] Rs. 2600
Kindly refund the said amount immediately.
Plsss help me not working

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