Swiggy — i'm complaining about my order being cancelled by swiggy team due to reluctance of the delivery person | |
I placed my order around 3:15pm. Gps location showed wrong address. I changed it to my correct address. Only then i placed my order. The delivery person called me at 4pm and informed me that he has arrived. He argued with me that he has arrived at the gps location. I informed him politely that i have changed the address before my order and he was at the wrong location and asked him to deliver it to me. I was even ready to pick my order while he is on the way to my address. But he was still reluctant to deliver it to me and told me to cancell my order. I had a chat with swiggy team. Then i was informed that my order was cancelled. I was charged rs. 75 for the cancelation. But i wasn't the one who wanted to cancell my order but the delivery person. But i was the one to pay price for the cancellation and not the delivery person. How fair is this? Why should i pay if that wasn't my mistake? Was this information helpful? | |
Swiggy customer support has been notified about the posted complaint. | |
Add a Comment | |
14%
Complaints
5048
Pending
0
Resolved
645
View all 5048 Swiggy reviews & complaints
+91 80 6746 6791
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
View all Swiggy contact information
Post your Comment