[Resolved] Swiggy — incorrect / missing order delivered | |
Date: 28 Dec 2018 Order # [protected] First Order placed via swiggy app on 28 dec 2018, got quick delivery of order with missing quantity / no of items. Reached out multiple customer care executives to highlight issue and requested for refund / compensation but they were adamant that their system doesnt allow refund. Worst experience with food e-tailer which is not able to correct their mistake and compensate customer giving excuses. i had paid online for my order and i expect Swiggy to re-fund my order amount or deliver new order with correct items / quantity. Was this information helpful? | |
Dec 29, 2018 Complaint marked as Resolved Got call from swiggy complaint resolution department and addressed the concerned by providing refund for missing items in my order. Appreciate speedy resolution and expect swiggy customer support to address customer concerns upfront. Swiggy customer support has been notified about the posted complaint. | |
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