Swiggy — items were missing from the order

Address:

New Delhi, Delhi, 110064

Hi,

I have placed an order with number #[protected] today and items were missing from it.

I tried raising a trouble ticket to swiggy customer executive but i dint got any satisfactory response.

2 romali rotis were missing from the order.
I have ordered this food for 2 people and since items are missing one person will remain hungry.

I was thinking swiggy will be able to solve this issue quickly by providing me a replacement but i was really disappointed with your response.

I have been ordering from swiggy daily and i can understand that sometimes items may get misplaced from the order. But at thé same time, i expect a satisfactory solution to the problem.

I want to highlight the i ordered from this restaurant on sunday also and again one item was missing from that order.
The order number for that order was #[protected].

I hope you will help me out in this matter.

Also, attaching the screenshots of the conversation with your executive which was not as all satisfactory at all