[Resolved]  Swiggy — i've received stale food (order#[protected])

Sir,

I've received stale food (Order#[protected]) which is in all probability yesterday's leftover. Both the jalebi and the club kachori was cold and the oil was rancid and stinky. I was about to throw the food in dustbin but my son kept the food as evidence as we plan to take legal action. This is because people are bound to get i'll if such stale and rancid food is consumed.

Yours sincerely,

Mousumi saha
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2020
Complaint marked as Resolved 
Verified Support
Jan 05, 2020
Swiggy Customer Care's response
Hello Mousumi, we are extremely disheartened to know that you were provided with sub-par food. This is certainly not the kind of service we wish to provide to our customers. Hence, we request you to write more about the issue to us at [protected]@swiggy.in so that we can have this resolved at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information