Swiggy — making fool of people

Address:

129, Sec 14, Faridabad, Haryana, 121007

Last night i have ordered one mutton biryani and veg biryani from bherouz, faridabad branch... At around 10:28pm n its showed me the delivery with in a time span of 41 mins.. After so got a call from their delivery person for address confirmation and i just asked him to delivery at the first floor after waiting for around 10mins i myself went down and saw my mutton biryani lying down at the road... What surprised me more when i called him he said there were dogs n it was an accident, but when the whole mutton pieces were there... No dog was around and what about my veg biryani... Where did it go... Or my colony dogs are vegan now... Ate the veg biryani with the box itself... After a long discussion for about 20mins... When i asked them to deliver it again they said a big no.. And said we are cancelling your order and refunding your money back... Guys when u cant full fill the customer needs.. You have no rights to be on such portal. Poor management/poor facility-what should i say...
Disgusting behaviour at your end guys, really disappointed