Swiggy — misbehave and rudely talk by customer care

Hi dear,
I am facing an issue from swiggy side late night 12'o close i ordered an aloo & cheese burger + fries + pepsi x 1 but order not received and delivery boy not pick the call and i waited to hours but the order did not come after that i placed a call in the customer care center and customer care executive was talking so rudely and i have call recording also i am very disappointed from swiggy customer care department and swiggy service.
After that i talk with your escalation department ms. Anjali she is a very good supervisor and she know very how to talk with the customer.

Order number :- #[protected]

Regards
Rahul tyagi