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Swiggy — misbehave and rudely talk by customer care

Hi dear,
I am facing an issue from swiggy side late night 12'o close i ordered an aloo & cheese burger + fries + pepsi x 1 but order not received and delivery boy not pick the call and i waited to hours but the order did not come after that i placed a call in the customer care center and customer care executive was talking so rudely and i have call recording also i am very disappointed from swiggy customer care department and swiggy service.
After that i talk with your escalation department ms. Anjali she is a very good supervisor and she know very how to talk with the customer.

Order number :- #[protected]

Regards
Rahul tyagi
misbehave and rudely talk by customer care
misbehave and rudely talk by customer care
misbehave and rudely talk by customer care
misbehave and rudely talk by customer care
misbehave and rudely talk by customer care
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

Now swiggy placed a REPLACEMENT order which is not been confirmed by Domino's and the employees are asking me to contact Domino's. I want swiggy to do it as they have charged me

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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    2957
    Pending
    0
    Resolved
    277
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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