[Resolved] Swiggy — misleading menu shown on app & order not delivered as per it | |||||
It's absolutely disappointing that u guys are faking deals to promote the app, i ordered 1kg biryani thinking it was an offer and when i got the order i asked this is one plate not even 250gms d delivery guy he said sir this is what ur order is n speak to swiggy... I spoke to ur cs n he conferenced d line with d restaurant who indicated their 1kg biryani is for 1200 n disconnect d call, who is to blame now. My friends were invited to eat n i had to order from elsewhere i need 1kg biryani from swiggy as per d offer their have on the app. They have accepted it was an error at their end but not ready to honour d order even though even giving me an invoice indicating 1 kg chicken tikka biryani. If its an error at swiggys end they need to ensure you compensate for it and ensure the order is delivered. They have also provided me with an invoice indicating 1kg of chicken tikka biryani but delivered just a plate of biryani. I need you to get this sorted asap. Was this information helpful? | |||||
Aug 16, 2018 Complaint marked as Resolved Resolved Swiggy customer support has been notified about the posted complaint. | |||||
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