Swiggy — missing item in the delivery

Address:

Hyderabad, Andhra Pradesh, 500049

This keeps happening over and over again, you keep sending me delivery with missing items and the customer support offers coupons of 30rs which does not compensate for the extra item that i have paid for. Most recently i had order from burger king and asked for fries worth 100rs which went missing and the customer support was of absolutely no use.

The customer service handler was also insanely rude for no apparent reason and was trying to justify me loosing money over and over again on their platform. I asked for an escalation of situation but the supervisor did not want to help at all and tried to put the blame on me and kept pushing a 30rs discount on my next order.

This has become a repeated habit of theirs and even when we try to overlook the issue they seem to keep taking advantage of me turing a blind eye