Swiggy — missing items in my order

Address:

Bangalore, Karnataka

I had ordered from mc donald's and few of my items were missing from the order, not to mention item received were dead cold!
After complaining multiple times, i have been told
1. They can give me rs75 as token of apology
2. Or that this will be taken as a feedback and that no refund can be provided for the missing items!
The worth of the missing items was much higher than the ' token of apology'!

The least i can expect from this a refund of my hard earned money!