Swiggy — missing items which I ordered

Address:	Lucknow, Uttar Pradesh
Website:	Swiggy

I ordered for 4 items including chapati, roti, butter chicken, biryani, when i recieved the order butter chicken was missing i called on swiggy helpline number firstly they were trying to settle down by just apologising it, is this some sort of strategy they are being implementing to snatch money of the customers and than they wasted my time and energy and just given me the coupon of rs 200 what i would do if that at 12:30 at night when i won’t get anything. Such an absurd behaviour was practically not excepted by our side. Some serious action should be taken against them.