Swiggy — my refund amount still not credited

Address:

21/8 ,Thangavel street , vetri nagar, 600082

I have order order at april 10th and my payment rs.120 also done. My apologize i was cancel my order immediately but as per swiggy policy 60 rupees for cancelling charges its taken at that time.

I am asking my refund amount balance rs.60 rupees and swiggy customer care told 5 working it's refund but 10 days gone still not refund.

Not responding and irreconcilable answers its giving