Swiggy — non delivery of order

Address:411047

Dear team,
I have ordered food on 9.27 pm but order yet not received. I had communicated with your customer care they said it will take action. But no action is taken and i still hungry.
This is not good service and i need to go for consumer court.

I have attached screenshot of order status which shows it is still to be delivered.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We have ordered vegetable noodles and vegetable Manchurian from barkath family restaurant which is burnt. We have raised a issue but the response received from customer executive are really bad . We are unable to smell the item also. We are asking for replacement of item.. is it not your duty to replace the item which was bad.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5045
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information