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Swiggy — non delivery of order

Dear team,
I have ordered food on 9.27 pm but order yet not received. I had communicated with your customer care they said it will take action. But no action is taken and i still hungry.
This is not good service and i need to go for consumer court.

I have attached screenshot of order status which shows it is still to be delivered.
non delivery of order
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

We have ordered vegetable noodles and vegetable Manchurian from barkath family restaurant which is burnt. We have raised a issue but the response received from customer executive are really bad . We are unable to smell the item also. We are asking for replacement of item.. is it not your duty to replace the item which was bad.

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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    2961
    Pending
    0
    Resolved
    277
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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