Swiggy — not received the refund from swiggy for failed transaction

 
1 Review
59/4 ITC building, 3rd floor Rajpur Road - Dehradun 248001, Dehradun, Uttarakhand, India
 Mdaazif on Oct 17, 2019
I ordered the food from SWIGGY on 01st OCT but due to connectivity issue the transaction got failed & I didn't received the order from SWIGGY but the balance got deducted from my account via Google pay UPI.

I raised to SWIGGY team & they said that your balance will get refund within 24-48 hours but yet not received, I have taken multiple follow-up with team & everytime they confirmed that we have initiated the payment request & same will get received within 24 hours.

I have given them multiple reminders on Swiggy Chat but not received the resolution.

Amount :- Rs 75/-
Date :- 1st Oct-19
Order from :- Swiggy
Outlet name :- Nazim Kathi Roll.
Payment mode :- GooglePay

I have chats details as well, attached the same for reference.

Please help against this harassment.

not received the refund from swiggy for failed transaction
not received the refund from swiggy for failed transaction
not received the refund from swiggy for failed transaction
not received the refund from swiggy for failed transaction
not received the refund from swiggy for failed transaction
not received the refund from swiggy for failed transaction
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    Swiggy - not received the refund from swiggy for failed transaction