Swiggy — only half of the product was delivered

mehtadivya008

from Gagret, Himachal Pradesh

Address:	Pune, Maharashtra
Website:	www.swiggy.com

Order date: 12th may 2018
Order number: [protected]

I had ordered 4 bottles of shakes from ccd, however, only two bottles were delivered. The same is confirmed by swiggy invoice also.
I have the screen-shots where the first screen shot is bout duo offer where 2 milk shakes for rs. 149 are showing and the second screen-shot where swiggy has delivered one shake from each order only.

Was this information helpful?

No (0)

Yes (0)

Swiggy customer support has been notified about the posted complaint.

May 16, 2018

Updated by mehtadivya008 Mr. Vinay frm Swiggy called-up and asked for the screen shots that i have for verification. Looking at screen-shots, he agreed there is a problem and promised to resolve after speaking to CCD people. But there is no response since last three days. I highlighted the clear fault of Swiggy Marketing Team with Mr. Vinay as they have promised something else on their webiste that CCD actually doesnot offer, to cheat the customers. I must be refunded half of my amount i.e. Rs. 333 since only half products were delivered.

Jun 01, 2018

Updated by mehtadivya008 No resolution till date.
Swiggy's marketing policy must be checked through RTI as they are posting wrong ads to cheat customers.