Swiggy — order cancelled after waiting for more than 1 hr

Worst service from swiggy... Firstly they had delivered prepaid order at my old address where i was not present... I do not know to whom the order was delivered... Secondly i had wait for at least 1 hr and then i need to cancel the order... These type of issue are happening with prepaid order... Order was also cancelled when raised complaint to swiggy... There customer care people are not sure of sharing resolution with customer... I was informed in between that order will be delivered in 15-20 mins
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Swiggy customer support has been notified about the posted complaint.
May 28, 2018
Updated by monica varshney
I had not received any response from swiggy yet for mentioned complaint
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