Swiggy — order got canceled after two and half hour | |||||
Today on 19th of may on 9:14 pm i made a order on the swiggy app and in 2 minutes of time my order got conformed from the restaurant. It was shown that i will receive my order in 56 minutes. After waiting for around 2 hours of time i made a call to swiggy customer support and they told me that they have assigned a delivery executive and my food will be delivered to me. Then after 20 minutes i made a call to the delivery boy and he told me that no such order has been assigned to him. Then again i made a call to swiggy customer support and they told me that there has been a fault from there end and the restaurant is closed and we have to cancel your order on 11:45 pm nearly after 2:30 hour. At the end of the day i didn't had any food on my plate and was unable to find food any ware at that time. Was this information helpful? | |||||
Swiggy customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I had ordered for cupcakes. By the time I received it, the cupcakes were all mixed up and not in a state to be eaten. I have a photo for reference. Totally disappointed.
Reply
14%
Complaints
5045
Pending
0
Resolved
645
View all 5045 Swiggy reviews & complaints
+91 80 6746 6791
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
View all Swiggy contact information