[Resolved]  Swiggy — order not confirmed and delivery executive not assigned after two hours

Address:

Hyderabad, Telangana, 500072

I have placed a swiggy order on[protected] at 8:18 pm. Even after two hours, i did not get any confirmation from the restaurant that the order is being prepared. They did not even assign a delivery executive even after two hours.

The main issue is with the customer service. They are not responding.
I tried to chat with swiggy customer service, but i am getting the message - "waiting for customer support executive". I tried to call them multiple times, but i am not getting any response.