Swiggy — order not delivered,refund is needed

Address:

OPP. To Canara Bank ,Megha Hills,Madhapur, Hyderabad, Andhra Pradesh, 500018

I ordered food at late because im so hungry... I was waiting..in the app it was showing that two minutes to arrive, one minute to arrive.. Without any call.. It suddenly showed that order is delevered, but it was not. I called that respective delivary, he was sooo irresponisble, careless. I asked him, what about my food, he was carelessly saying, i dont know, call customer care in that situation. I understood its a waste of ordering online... Especially swiggy... I dont what you people are going to do, i want my money back... At any cost.