Swiggy — order not received and cancelled without my confirmation

Address:41C kalkaji extension new Delhi, New Delhi, Delhi, 110029

Against order no[protected] which was ordr around 9:30 but after 30 min.. Your team call me for assigning other deliver partner.. And it will take 30 min more to deliver your order..
I said ok, but after 1 hr your team call me again and inform me that we can't able to deliver your order... Because your order already picked by 1st delivery boy...
So we cancelled your order... Without my permission you cancelled my order and you person tell me that some technical reasons we not able to deliver your order...
This kind of service not acceptable..
I want strong action against against my issue..
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I got the delivery with a single packet in that remaining food were not there...and when I went for refund or any other things they denied for any assistance as the should be refunded as I didn't got the food. This swiggy is getting worst with this thing.they do no refund the amount

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