Swiggy — over charging

4 Reviews
Bangalore North, Karnataka, India
 Rahul Poovaiah on Jan 13, 2019
We ordered food from subway, bangalore through swiggy. Fortunately i got the bill from subway. There bill is rs.362/- with delivery and bag charges. Where has swiggy has charged me rs.400/-. When contacted customer care they connected to me, restaurant. Restaurant said everything is fine. Swiggy is not agreeing. Rs. 38/- is charged for no reason. This is complete tax leak from swiggy. Careful while ordering. Always you end up paying more than actual menu.

Complaint Status

[Jan 13, 2019] Swiggy customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0


No one is helpful. If someone orders something than suddenly order will get cancel and moreover when we will chat with some of the executive they will have such a rude replies as if we are eating for free. A tanaya swiggy executive does not know how to deal with customers. Pathetic service. Wil never prefer swiggy.
I have ordered on 7 Jan 2018 and time 17:10 but delivery not on time. I am very disappointed with your Services next time I have not used your app.
I had similar issue with an order here in Delhi. Swiggy's excuse is "typing mistake" in computer generated bill. They cannot come up with a better explanation. It is cheating and fraudulent so I decided to delete my swiggy account permanently and they wont even do that.

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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    Swiggy - over charging