Swiggy — paid rs.1365/-online, but your delivery boy took payment cash of same amount for that order, pl. refund the money.

Address:

700102

On 08/03/2019, for against an order to swiggy, i paid the amount rs.1, 365/- through your online payment gateway razor pay otc no: c4qpt1fwqcz6rr swiggy/cn[protected]/c4qpt1fwqcz6rr. Bank confirms that payment is made to swiggy. But your delivery boy took cash payment, because as per him, it was swiiggy's instruction that it was on cod, and he told also if online payment was made, it will be refunded to my bank account within 7 days.

Now upto this time on 22/03/2019, no money is still refunded to my bank account. Please refund the amount rs. 1365/- to me immediately.

Pl. Take action to my refund with immediate effect.

Thanking you,
Smriti roychaudhuri.
Ph. [protected]