Swiggy — quantity was less than billed for

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered a cake from swiggy. The vendor was flying cakes sector 53 noida.

The cake should have been 500gms, as i paid for 500gms and was charged for 500gms.

When the cake arrived, it looked smaller, so i weighed it. And it turned out to be only 427 gms including the candles, happy birthday tag and cardboard beneath it.

I complained to swiggy, but they didnt agree to give a resolution. They said that its the unfair practice by vendor, and they cant help it.

I am very dissatisfied with this response, and would want to receive full money back.

I am attaching the bill and photos of the cake including the weight of the cake