Swiggy — rash driving by swiggy delivery boys | |||||
As much as swiggy makes its food delivery commendable in dedication and time to the consumer, it is equally threatening to encounter swiggy personnel on the road. The careless driving, without helmets and with earphones plugged in to talk to their customers makes driving risky for everyone else on the road. Most of the time, the swiggy delivery personnel can be seen zooming past all vehicles, impatiently honking at signals (When the light is still red), driving on the wrong side of the road, maneuvering through one ways and parked carelessly on the roads to pick up and drop deliveries. This is unacceptable to us as fellow users of the road, and careless on the part of swiggy to not check on the etiquette of their delivery personnel. I am unable to put a specific date to these incidences as they are a daily occurrence, and i was also unable to find a complaints section on the swiggy app or website. I request that swiggy take some action on ensuring that their delivery boys drive safe, wear helmets on not engage in bad road practices in the future. This could either be done through their policy amendments or by bringing specific rules and penalties for their personnel. Was this information helpful? | |||||
Swiggy customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I ordered french fries from the restaurant THE J, kolkata. The french fries were not crispy neither hot. It was not served fresh. I have done cash payment .i want my refund. The taste was very bad. The french fries were just smashed with sauce. I cannot even eat that.
Reply
Today, in Burdwan, near Dhal Dighi petrol pump, a Swiggy Delivery Staff came right in between me and a bus, driving rashly on a two wheeler, on a bus stop while i was about to board the bus, on the left side. Luckily there was no accident. On talking with the delivery staff, the staff not only refused to apologise but instead used abusive words and boldly stated that he doesn't care of complaints. I hope the company will take stern measures against such rash and indisciplined delivery staffs. ( Uploaded the pic of the staff with his vehicle number.) Vehicle no: WB42AV6836.
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