Swiggy — Refund not provided for missing items

Address:

Swiggy

Last minth i had ordered via swiggy and received order with missing items. With great difficulty i convinced their customer care about it and with great efforts requested for refund ehich they gave in form of voucher of Rs.44 which said valid till 22 sep withiut time. Since 8:50 i was trying for voucher to be submitted however it said voucher not applicable. When i complained about it, they refused to help in any form even after passing to their escalation team they maintained that voucher has expired at 9 09.. which was not mentioned in the voucher code however their escalation person Ruksar Riyaz would not be redy to provide any help. She said i can reach out to any forumn but they will not be able to help.