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[Resolved]  Swiggy — Repeated stupidity

Chung Wah (Order #: [protected]) -

I ordered a Chinese Fried Chicken and i got just a raw and bland chicken with no sauce or not even cooked like a starter ... So i called up the restaurant and they said that Swiggy is supposed to have options such as which sauce needs to put in the dish while ordering and since there is no such option the restaurant just gives out bland and raw chicken meat ...

Such a joke... So i called the Swiggy customer care and they told me that they will place a new order from their end and the hotel will be informed about how it is to be cooked ... So i got the new order after 2.5 hours since my original order ... As i already had food by then elsewhere i just kept the parcel thinking of eating it later ... But guess what, there was SOME chopsuey in it WHICH WAS NOT MY ORDER

I am a regular customer who keeps using swiggy almost daily and I still face 101 issues with them... I NEED A COMPLETE REFUND for your stupidity and inefficiency and mental agony
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Complaint marked as Resolved Jan 11, 2017
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Order no [protected]
I am from chennai, I got stones in the sub I had and we made more than 13 to 14 orders for corporate and it was really heartbreaking to bite stones in between food. Wasting so much of money of qualityless food. I regret for chosing this platform to order, rating for quality is very poor. I suggest not to use this anymore.
On 15/01/2019 placed an order .Order no is # [protected] . Order was assigned to a man called Ganesan After getting directions to my residence
I have clearly mentioned that address is in 3 rd floor and he went to ground floor directly in to the house without knock the door or calling bell.while asking the same thing to delivery boy he spoke rudely and used abused words .Action needs to be taken against third rate people like this.

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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
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    +91 80 6746 6791
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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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