[Resolved] Swiggy — scam money

Souvik Saiba

from Ingraj Bazar, West Bengal

Address:

Jalpaiguri, West Bengal, 735101

I have order chicken biryani with coupon applied of 82rs then i wait around half an hour i didn't get any call from delivery boy of swiggy when i check what happend they refund me 42rs telling me that i hv cancel it, i talk to customers live care with guy name rohitnh about this he told me i didn't picked up the call of the delivery boy but i didn't get any call from delivery boy, i told them but they didn't help me at all please do something with this scammer swiggy

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Jan 12, 2020

Complaint marked as Resolved

Verified Support

Dec 11, 2019

Swiggy Customer Care's response Hey Souvik, that sure sounds frustrating and we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the order ID or your registered details at [protected]@swiggy.in and we will do what it takes to turn this around!

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Comments

Prem_Jaiswal

from Bengaluru, Karnataka

I have downloaded the invoice using the download link provided in the auto generated email, but the pdf file was blank. I already raised this concern on 10/12/19. I haven't received the invoice yet and I am keep getting the status as "we have shared the invoice manually to your registered email", but I haven't received any email yet.

Swiggy Customer Care's response, Dec 13, 2019

Verified Support

Hi Prem, we're sorry that you're facing this situation. Kindly share your concern at swiggysocial@swiggy.in along with your contact details from your registered details so that we'll try to reach out to you via call so that we can get this fixed asap.