[Resolved]  Swiggy — served non-veg when all veg ordered.

Address:110026

Order placed on 24th march, 2019 with an active restaurant on swiggy "malhotra zyeeka" new delhi. Products ordered were - veg-thali, veg fried rice and chilli paneer. Instead of chilli paneer they delivered some non-veg product to a completely vegetarian person. And restaurant was so casual that might b possible it would have happened due to too many orders with the restaurant.
And swiggy customer service was pathetic they closed chats without listening to complaints.
This is the unacceptable thing from a company's end.
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2019
Complaint marked as Resolved 
Verified Support
Mar 25, 2019
Swiggy Customer Care's response
Hey, we're sorry for the inconvenience caused. Kindly provide us with your order details so that we can work on fixing the issue ASAP.
Complaint comments 

Comments

Order no. :[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information