Swiggy — swiggy refuses to refund when it fails to deliver me the order!!!

Address:

Chennai, Tamil Nadu, 600097

First do something about your service if you care about loosing customers. You are c h e a t s. Yesterday i ordered for stuff from mcdonalds. It took 50 minutes for you to tell me order was "spilled" then the replacement order got "cancelled" and in the process you did not refund my money as well as keeping me hungry for 2 hours till i ordered from somewhere else. And customer care tells me do whatever you can we will not refund.
You have lost me as a customer and i will ensure to sue you for this blatant deficiency of service already paid for
If you want to avoid this refund me 390 rs + 5000 rs as compensation + 70 rs i lost on the next order because swiggyit coupon can be aplied only once in 2 hours

Phone no [protected]