[Resolved] Swiggy — swiggy - they cancelled the order themselves and didnt refund money.

[Resolved] Swiggy — swiggy - they cancelled the order themselves and didnt refund money.

Kiran Sudam Mhatre from Mumbai, Maharashtra

I have ordered gajar halawa & kiwi cooler from great indian khichadi from swiggy during the evening of 21-sep-2020, 6:39 pm, order number : [protected] But, They have cancelled the order without given any proper explanation and they have not yet returned the amount too... It was because of them i have lost rs.123 from my card... I was realy upset by the answers they have given me... This is a horrible and irresponsible service from them... Also till now i have not yet got my refund and they are just saying lame excuses for the same... I request you to take appropriate action on them... Regards Dhanlaxmi pednekar [protected] +1 photos Was this information helpful? No (0) Yes (0)
Oct 6, 2020 Complaint marked as Resolved Sep 22, 2020 Updated by Kiran Sudam Mhatre See swiggys delivery partner not responding him and they blaim on customer, delivery partner cancelled order and why charges will pay customer...? Verified Support Sep 26, 2020 Swiggy Customer Care's response Hi Kiran, we are truly sorry for the disappointment regarding the cancellation of the order. We never want to leave our patrons disappointed. Please write more about your concern at [protected]@swiggy.in with order Id, so that we can make it up to you.
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