Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Swiggy — swiggy - they cancelled the order themselves and didnt refund money.

I have ordered gajar halawa & kiwi cooler from great indian khichadi from swiggy during the evening of 21-sep-2020, 6:39 pm, order number : [protected]

But,

They have cancelled the order without given any proper explanation and they have not yet returned the amount too...

It was because of them i have lost rs.123 from my card... I was realy upset by the answers they have given me...

This is a horrible and irresponsible service from them... Also till now i have not yet got my refund and they are just saying lame excuses for the same... I request you to take appropriate action on them...

Regards
Dhanlaxmi pednekar
[protected]
swiggy - they cancelled the order themselves and didnt refund money.
Was this information helpful?
Yes (0)
Oct 6, 2020
Complaint marked as Resolved 
Sep 22, 2020
Updated by Kiran Sudam Mhatre
See swiggys delivery partner not responding him and they blaim on customer, delivery partner cancelled order and why charges will pay customer...?

Verified Support
Sep 26, 2020
Swiggy Customer Care's response
Hi Kiran, we are truly sorry for the disappointment regarding the cancellation of the order. We never want to leave our patrons disappointed. Please write more about your concern at [protected]@swiggy.in with order Id, so that we can make it up to you.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    2993
    Pending
    0
    Resolved
    280
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View Full Information
    ADVERTISEMENT