Swiggy — swiggy's delivery boy unable to locate prime location of phagwara in two hours

Address:

Rajneesh Madhok, Advocate Railway Road, Phagwara, Kapurthala, Punjab, 144401

I, rajneesh madhok, advocate, having office at railway road, phagwara the land mark mentioned in my address opposite to hindustan steel & timber store, railway road, phagwara. The location is at state highway phagwara-chandigarh road, hindustan steel is no. 1 counter of steel and timber in phagwara. The delivery boy could not find location for two hrs. The complaint lodged with customer care has funny response that your order is being cancelled as the location could not be found out by the delivery boy mr. Sehgal.in between the delivery boy made more than 10 calls to me but he could not understand the prime location of phagwara. The customer care executive was told that mr. Jawinder singh the delivery boy of swiggy is well known to me you can contact him and he will guide you the location. At the same address day before yesterday delivery was made by swiggy but today the customer care executive says that the location is untraceable? On making call to the delivery boy he disconnect the call within 1 minute. The customer care executives are also helpless and has only one solution that your order is being cancelled. Ultimately after two hours the order was delivered when an other delivery boy of swiggy came to my office and guided that delivery boy to reach at this spot.