[Resolved] Swiggy — threatening behaviour of delivery agent

Mohanraj Thangamani

Address:

Coimbatore, Tamil Nadu, 641027

My wife ordered food in swiggy. Wile delivering the delivery boy shouted at my wife saying the location was wrong with harsh words in public. Even though the location was correct and my wife guided him through phone the delivery agent got frustrated and threatened my wife. She is so hurt and was sobbing for a long time. There is no security with swiggy as they are employing wrong persons. Order number: [protected]. There is no option to complain in the app. We demand an apology in person by the delivery agent

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Apr 14, 2019

Complaint marked as Resolved

Verified Support

Mar 14, 2019

Swiggy Customer Care's response Hi, it is regrettable to know that you've had to go through this unforeseen instance. We will be reaching out to you soon via call so we can assist you after understanding more details regarding this case.

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Comments

P C Verma

from Noida, Uttar Pradesh

I have ordered for deluxe thali, Amritsari kulcha with chole & rasmalai. My order no is Swiggy order no. #[protected] .
Order was with Anandam Dehradun

I am sorry to say Amritsari kulche was supplied without Chole. What I will do with this

Very poor service.

Take proper action or return my payments

SM7

from Avanoor, Kerala

We had successfully placed an order at Dominos and had waited long for the order to get confirmed.
But when we contacted the restaurant they said that they are not taking any Swiggy orders.We would really like to know why the restaurant is placed in the app if they wouldn’t accept the order!!!
Truly disappointed!!

Sam Durairaj

from Mavelikara, Kerala

I ordered on swiggy and I received wrong item and package spillage issue immediately I reported to customer agent that the told me that initiate refund for me but still not initiate my money.
Order id:#[protected]