[Resolved] Swiggy — threatening behaviour of delivery agent
Coimbatore, Tamil Nadu, India
MoMohanraj Thangamani on Mar 13, 2019
My wife ordered food in swiggy. Wile delivering the delivery boy shouted at my wife saying the location was wrong with harsh words in public. Even though the location was correct and my wife guided him through phone the delivery agent got frustrated and threatened my wife. She is so hurt and was sobbing for a long time. There is no security with swiggy as they are employing wrong persons. Order number: [protected]. There is no option to complain in the app. We demand an apology in person by the delivery agent
Complaint marked as Resolved Apr 14, 2019
Verified SupportSwiggy Customer Care's response, Mar 14, 2019
Hi, it is regrettable to know that you've had to go through this unforeseen instance. We will be reaching out to you soon via call so we can assist you after understanding more details regarding this case.
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