Swiggy — Unreasonable delay in delivering food

Address:	Bangalore, Karnataka, 560023
Website:	www.swiggy.com

Swiggy online food ordering mobile app - worst experience

One of the worst online food ordering app in the recent times.
Twice my order got delayed, my 2nd delayed order was promised in 40 minutes on 23rd feb 2017 (Ordered at 1:40pm) and when i called them to check my order status after 50 minutes from their promised time, they casually answered, it will take another 20-25 minutes, which was again not delivered. I called them again to hear a sorry message and they said it will take another 30 minutes (That's at 3:30pm approx)
And most of the times in the morning, when i wanted to order, it gives a message stating, all the delivery executives are busy in my area.
I feel they don't have enough manpower to deliver. Then why they have to promise on their app on the delivery timeline. Atleast they should have a courtesy to call and inform on the delay.
I was really disappointed & finally cancelled my food order.