Swiggy — worst service with swiggy

Address:	Bangalore, Karnataka, 560084
Website:	Swiggy

I had placed an order in swiggy this sunday afternoon as i had guests at home. But their service was so pathetic that im writing it here so that someone from their firm will action it. I had clearly mentioned and ordered for 2 mutton boneless itseems from empire church street but they ended up sending both dishes with bone and was very very bad. I raised this issue with this swiggy customer care people and 1 female was sweet enough to listen and assured me that she would replace both the dishes. The 2nd time again i get 2 dishes which i have not even ordered for. So the replacement attempt was also a big flop. I called the customer service again. This time some guy by name amar speaks and promised call back from escalation team which i never received. I called them again and then 1 lady by name sameera is least bothers as easily says she will refund. This is the kind of staff you guys have who have no seriousness to the customers concerns? Worst service and even worse customer service